The Vine Medical Centre Reception Lead Vacancy

We are seeking a highly motivated and caring individual to join our friendly, “family-like” Practice team as a Reception Lead. The successful candidate will be responsible for supporting our Care Navigation Team enusring a smooth running of the Practice's day-to-day activities including:

• Provide day-to-day support, leadership, first line management and guidance for the Care Navigation team
• Being a point of contact for staff, and for any queries they may have
• Troubleshooting, resolving and reporting (when necessary) any IT issues
• Communicating with external parties as appropriate
• Rota planning and administrative supervision of medical students
• Assisting with Seasonal Vaccination Programme delivery
• Dealing with patient concerns relating to front desk/reception/care navigation services

The successful candidate will have/be:

• Previous experience in General Practice or a similar setting
• An experienced a supervisor, manager or leader with exceptional leadership and project management skills
• Excellent communication and interpersonal skills
• A kind and caring nature
• The ability to work well independently and as part of a team
• The ability to support a team in a high-pressure environment 
• Strong attention to detail and organisational skills
• Exceptional time management skills and the ability to meet and exceed deadlines

If you are an enthusiastic individual with a passion for delivering exceptional patient care, we encourage you to contact our Practice Manager (Lindsey Mulcahy, vinemc@nhs.net) with a covering letter detailing your suitability for the role, and a copy of your curriculum vitae.